How to Order
When should I place my order?
As soon as you are ready!
When is my guest count due?
Your guaranteed minimum guest count is due 10 days prior to your event. If you are placing an order less than 10 days before the event or placing your order online, the guaranteed minimum count is due at the time of booking.
How do I confirm my order?
Payment in full is required to officially confirm your order and our availability.
Are there any additional fees?
Fresh Eats orders will incur an 8% administrative fee and are subject to state sales tax. Some venues may be subject to a higher administrative fee.
What is included in my order?
Our menus come with biodegradable dinnerware and utensils, and the serving equipment necessary to serve your chosen menu.
I have guests with dietary restrictions
As you read through our menu, you will notice we have conveniently labeled items for the most common dietary restrictions. Our dietary key appears throughout the menus: D - dairy free I g - Gluten free I v - vegetarian I V - vegan.
Order Minimums
Our order minimum is $750 for delivery Monday - Friday.
Delivery Window
Our menus are available Monday - Friday, 7 a.m. - 3 p.m.. Orders with delivery times outside of our standard delivery window may be subject to an additional charge.
Delivery and Equipment Pickup
- Standard Fresh Eats orders will be delivered 45 minutes prior to the meal time you provide at booking. Orders with more extensive setup may require an earlier delivery time.
- Equipment pickup for corporate accounts will be the same business day.
- Equipment pickup for private accounts will be the next business day.
Staffing
Our polished and professional delivery drivers will ensure your order is presented properly and ready for guest arrival. If you'd like service personnel to stay through the duration of your event, please speak with one of our sales coordinators. Orders for more than 75 people may require service personnel depending on menu selections.
Cancellation
72 business hours – full charge